You have questions. We made up answers.*

November 2020 update: Order fulfillment is taking longer than usual. We are still working as quickly as possible to ship orders and have hired extra hands, but fulfillment time could be more than 3 weeks. Our biggest hold up is, you might have guessed it, SALT. We're working at capacity and can only make so much each day. Thank you for your patience!

 

 

How much is shipping from Alaska all the way to me? I live in ___________ , USA.

We offer FREE SHIPPING on orders over $100 no matter what state you live in.

*whoop whoop* 

And orders under $100 ship for only $8. Simple!

If you're outside the US, shipping rates will be calculated at checkout.

Contact us with any questions. We'd love to get you salty!

 

I live in Homer. Can I pick up an online order in town?

Yes! We are currently offering no-contact pick-ups. At checkout, add a note about wanting local pick-up, then wait for an email from us saying your order is ready. Pick-up dates vary based on product availability. If an order is available for same-day pickup, we'll let you know! Once you've heard from us, swing out to our World Headquarters at the base of the Homer Spit to pick up your goods. 

 

I just hit 'buy' on my order! When will I get it? 

November 2020 update: Order fulfillment is taking longer than usual. We are still working as quickly as possible to ship orders and have hired extra hands, but fulfillment time could be more than 3 weeks. Our biggest hold up is, you might have guessed it, SALT. We're working at capacity and can only make so much each day. Thank you for your patience!

Normally.....

We're faster than Amazon. No, really, we usually are!

We strive to ship your package within one business day of your order. If we're out of an item, we'll ship your order just as soon as we are able. (we sometimes run out of salt. oops.)

Bonus: Buying an out-of-stock product from our online store puts you at the front of the line when the next batch is ready.

 

Do you offer gift cards?

You bet your booty we do! Gift cards are available for every budget and we can create custom values, too. SHOP GIFT CARDS 

 

Something isn't right. Can I return or exchange my item?

We want you to be happy! Contact us as soon as possible after discovering something isn't as you expected. orders@alaskasaltco.com

 

 

*While we do make things up as we go along (because that's small business life), these answers are the truth as we know it. Some things such as fulfillment time will change throughout the year and we do our best to keep this page up-to-date.