You have questions. We made up answers.*
How much is shipping from Alaska all the way to me? I live in ___________ , USA.
We offer FREE SHIPPING on orders over $100 no matter what state you live in. Yay!
And orders under $100 ship for only $10. Simple!
If you're outside the US, shipping rates will be calculated at checkout.
Contact us with any questions. We'd love to get you salty!
I live in Homer. Can I pick up an online order in town?
Yes! At checkout, use code LOCALPICKUP. (If you're already applying another code, use the Notes section to let us know you'd like to pick up locally. We will refund any shipping charges that may be applied.) Once your order is placed, wait for an email from us saying your order is ready. Pick-up dates vary based on product availability. If an order is available for same-day pickup, we'll let you know right away!
I just hit 'buy' on my order! When will I get it?
During times of high order volume we typically are able to pack and ship your order within 2-3 business days. Our biggest hold up is, you might have guessed it, SALT. We're working at capacity and can only make so much each day. Many of our products are made by hand to order. It takes a little more time to pack all the love in. Thank you for your patience!
We're faster than Amazon. No, really, we usually are!
We strive to ship your package within one business day of your order. If we're out of an item, we'll ship your order just as soon as we are able. (we sometimes run out of salt. oops.)
Bonus: Buying an out-of-stock product from our online store puts you at the front of the line when the next batch is ready.
Do you offer gift cards?
You bet your booty we do! Gift cards are available for every budget and we can create custom values, too. SHOP GIFT CARDS
Something isn't right. Can I return or exchange my item?
*While we do make things up as we go along (because that's small business life), these answers are the truth as we know it. Some things such as fulfillment time will change throughout the year and we do our best to keep this page up-to-date.